Outsource Customer Service

Front Office Support

Quotes
All customer contact with regard to quoting for work, including a written quote and obtaining agreement to the quote from the customer.

Tenders
Completing detailed tenders to a Company's set format as well as dealing with initial queries from potential customers.

Contracts
As with tenders, completing in readiness for signing to set formats, dealing with queries and obtaining agreement signatures.

Customer Services
Dealing with day-to-day customer queries by telephone, letter or email.

The following programmes are used

  • Microsoft Word
  • Microsoft Excel
  • Microsoft Powerpoint
  • Bespoke systems
  • Social Media
  • email
  • cloud and drop boxes

Contact Me

* Required field